Future of Rail: Passenger Experience

Great British Railways will be expected to deliver swift improvements in passenger experience, supporting end-to-end journeys across different transport modes and growing rail revenues.  As GBR is established, and Mayoral Combined Authorities also gain significant rail responsibilities, this event will consider what the partnership with the private sector needs to look like to provide a continuously improving experience that not only meets the needs todays travellers but also prepares for the next generation.

About the Future of Rail Series

The RIA Future of Rail series is back for 2026, leading and shaping the national debate on the future of the rail sector. Through a programme of dynamic events held across the UK, this series tackles some of the rail industry's most pressing topics.

With themes including Skills, Intercity, Investment, Devolution, Freight, and Passenger Experience, the series brings together thought leaders and industry experts to explore innovative solutions that benefit the sector and the country as a whole. Free for RIA members, these events provide a unique platform for fresh ideas, evidence-based insights, and strategic discussions.

RIA actively invites contributions from organisations with pioneering perspectives and research to shape the conversation, drive progress, and inspire meaningful change for the future of rail.