Key Highlights and Speakers:
- Trias Gkikopolous, Innovation Lead, Innovate UK
Trias discussed the BridgeAI programme, aiming to stimulate AI adoption in priority sectors, creating new business opportunities, jobs, and economic growth. The transport, warehousing, and logistics sectors were identified as one of key areas with high growth potential but low AI adoption rates. The programme supports companies with innovation vouchers, an AI accelerator, an AI skills framework, and resources to enhance productivity and efficiency.
- Richard Adams, Head of Digital Architecture, LNER
Richard shared LNER’s journey of digital transformation, moving from outdated and inflexible technology to a more automated, AI-driven approach. He explained the concept of Narrow AI, which is designed to perform specific tasks within a limited context, such as virtual assistants, image recognition software, and self-driving cars. Richard stressed the importance of AI as a tool to solve business problems, citing practical examples like optimising tuna sandwich purchases on trains, which saved LNER nearly £1 million a year.
- Brendan Buckingham, Business Development Leader, Data Fabric and AI, IBM Technology UKI
Brendan echoed the sentiment that AI should be driven by business outcomes, often leading to process improvements rather than standalone products. He highlighted the importance of education and gradual implementation within IBM, where over 300,000 users now experience HR processes through an AI assistant. This transformation has resulted in a 40% saving in the overall HR operating budget.
- James Heslop, Head of Strategy Technical Authority, Network Rail
James detailed Network Rail’s CP7 objectives, which include enhancing safety, improving passenger satisfaction, reducing carbon emissions, and increasing efficiency. He shared AI projects that Network Rail is delivering, such as tracking vegetation growth, identifying structural cracks, and enabling remote condition monitoring. James also discussed long-term aspirations for developing Network Rail's AI capabilities in real-time operations, project planning, and flexible train scheduling over the next 20 years.